Without access to a computer where you have previously used LastPass, SMS recovery won't work. The recovery SMS just activates the rOTP, allowing you to access and decrypt your vault using it, after which you can reencrypt it using a new master password of your choice (the rOTP is disabled permanently after being used once). This rOTP essentially works like a second master password and is only stored locally on your computer, but is disabled until you request account recovery. LastPass generates and stores a recovery one-time password (rOTP) on your computer when you log in the first time on a new computer/browser. To use SMS recovery, you must have access to a computer and browser where you have previously used LastPass. But no, it does not mean that LastPass stores your master password on their servers, and would-be hackers need to do more than just obtain the recovery SMS. Yes, it is a slight security risk, for the reason Conor Mancone points out. To me, it seems like LastPass employees could abuse this method to decrypt users passwords. This suggests that the stored passwords are decrypted without knowing the original master password, and re-encrypts them with the new master password. Once you have been logged off of LastPass, you can log back in again using your new Master Password.When prompted with a message that your password has changed and advising you to log out manually (if you are not automatically.Enter a new Master Password and a password hint (optional), then click Confirm.When the next window appears advising that Account Recovery has been detected and that you must immediately change your password,.If Multifactor Authentication is enabled, authenticate yourself, but you must type the authentication numbers in your web.Enter this code into your browser, and click Verify. The system texts your phone a numeric code.Navigate to, enter your email address, then click Continue.If you have alreadyĮnabled SMS recovery for Master Password retrieval, do the following: LastPass before you forget your Master Password. Method, however, requires that you enable SMS account recovery in Master Password is to use SMS recovery to reset the password. One method of gaining access to your account after you forget your However, there is an option to use SMS Recovery in case of a lost Master Password. LastPass employees can see your sensitive data! Leaves your computer and reaches the LastPass server, not even Since the Vault is already encrypted before it LastPass encrypts your Vault before it goes to the server usingĢ56-bit AES encryption. If this is a 4.5 star product, I would hate to see anything less.According to the LastPass FAQ, employees of LastPass cannot see nor decrypt the stored passwords. Please delete my account and remove me completely from the database.įollow-up: ironically, even in typing this message to the board, I was met with an error. Now I am so frustrated that I would never recommend this product to anybody. I just wanted to try the paid version of LastPass for my family because I heard the mobile app experience was good. I have navigated to the delete_account.php page and clicked delete account only to be met with a modal that simply says, "error." This has also been tried on multiple platforms and multiple browsers. I have never been able to log into my account after these resets. I have also tried strings of random alphanumerics + symbols. and been met with a screen that claims my Master password has been reset, Yes, I have been using a password that is at least 12 characters with upper and lower case letters, numbers, and at least one symbol. Long story story, I have tried to go to the reset_account.php link on differing browser, differing platforms, etc. I was successful some weeks or months back, but I cannot remember my Master password. I have desperately tried to log into my account. This was years ago, so I forgot my password. I wanted to try out premium LastPass as I have not been using a password manager and finally decided to start using LastPass for which I had previously sign up, but never actually used.
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